Data Deletion Request

Your account profile — name, email, followed neighborhoods and cities, and the role you use (resident, homeowner, business, REALTOR®, or advertiser).

Content tied to your account — saved places, follows, reviews you left, messages to our AI assistants, and any business profiles, brand assets, and campaigns you own.

Connected integrations — Facebook, Instagram, ad account, and pixel connections, including any access tokens we store on your behalf.

We may retain limited records where required for legal, tax, and accounting obligations — for example, transaction and billing history through our payment processor.

We may retain information necessary to prevent fraud and abuse, resolve disputes, and enforce our agreements, for as long as reasonably required.

Aggregated or de-identified data that can no longer be linked to you may be kept to operate and improve the platform.

We verify and process data deletion requests within 30 days of receipt. Complex requests may take slightly longer, and we will keep you informed if so.

Once processing is complete, your personal data is permanently removed from our active systems, subject to the limited retention described above.

Prefer to reach a person directly? Email us at neighborhoodinsiderhq@gmail.com and we'll help you complete your request.