Legal
Terms of Service
Last updated January 1, 2026
These terms govern your use of Neighborhood Insider. Please read them carefully — they explain your rights and responsibilities when using the platform.
Acceptance of terms
By accessing or using Neighborhood Insider, you agree to these Terms of Service. If you do not agree, please do not use the platform.
Your account
You are responsible for the accuracy of the information you provide and for keeping your account credentials secure. You agree to use the platform in compliance with applicable laws.
Certain features — such as business advertising tools and other subscriptions — may require a paid plan. Prices and included features are described at the point of purchase.
Subscriptions and billing
Paid plans are billed on a recurring basis through our payment processor until cancelled. You can cancel at any time; cancellation stops future renewals, and access continues through the end of the current billing period unless stated otherwise.
Taxes may apply depending on your location.
Content and conduct
You retain ownership of the content you submit, and you grant us the rights needed to host and display it as part of providing the service.
You agree not to post unlawful, misleading, infringing, or harmful content, and not to misuse the platform or attempt to access data that is not yours.
AI-generated content
Some features generate content using AI based on the information available. AI output is provided to assist you and may contain inaccuracies; you are responsible for reviewing it before relying on or publishing it.
Neighborhood intelligence and local data are drawn from third-party and public sources and are provided for general informational purposes.
Disclaimers and limitation of liability
The platform is provided on an “as is” and “as available” basis without warranties of any kind. To the fullest extent permitted by law, Neighborhood Insider is not liable for indirect, incidental, or consequential damages arising from your use of the platform.
Changes and contact
We may update these terms from time to time. Continued use of the platform after changes take effect constitutes acceptance of the updated terms.
Questions about these terms? Reach us through the contact options on our homepage.